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Object(o.a)({},Pt(e,t),{type:tt,contentType:t.content_type,url:t.url,name:t.name,width:t.width,height:t.height,thumbnails:{default:Object(o.a)({url:t.thumbnail_url},Rt(300,t)),high:Object(o.a)({url:t.thumbnail2x_url},Rt(600,t))}},t.alternative_text&&{alternativeText:t.alternative_text})}(e,t):Object(o.a)({},Pt(e,t),{type:tt,contentType:t.content_type,url:t.url,name:t.name})},Dt=function(e){var t={};if("string"===typeof e.title&&(t.title=e.title),"string"===typeof e.subtitle&&(t.subtitle=e.subtitle),e.image){var n=e.image;t.image=Object(o.a)({url:n.url,name:n.name},n.alternative_text&&{alternativeText:n.alternative_text})}return e.buttons&&(t.buttons=e.buttons.map((function(e){switch(e.type){case"message":case"copy":case"phone":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};case"cancel":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,role:e.role||"default"};case"url":var t={type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};return e.target&&(t.target=e.target),t;case"webview":return{type:e.type,text:e.text,postbackId:e.postback_id,userIds:e.user_ids,value:e.value,role:e.role||"default"};default:return{text:e.text,postbackId:e.postback_id,userIds:e.user_ids,role:e.role||"default"}}}))),t},Ft=function(e,t){switch(t.template_id){case"cards":case"quick_replies":case"sticker":return Object(o.a)({},Pt(e,t),{type:ot,template:t.template_id,elements:t.elements.map(Dt)});default:return null}},Ut=function(e,t){switch(t.type){case tt:return Bt(e,t);case nt:return function(e,t){return Object(o.a)({},Pt(e,t),{authorId:"system",type:nt,formId:t.form_id,fields:t.fields})}(e,t);case rt:return function(e,t){return Object(o.a)({},Pt(e,t),{type:rt,formId:t.form_id,fields:t.fields.map((function(e){switch(e.type){case"group_chooser":if(!e.answer)return e;var t=e.answer,n=t.group_id,r=Object(a.a)(t,["group_id"]);return 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Object(o.a)({},Zt(e),{statistics:{chatsCount:t.chats_count,threadsCount:t.threads_count,visitsCount:t.visits_count,pageViewsCount:t.page_views_count,greetingsShownCount:t.greetings_shown_count,greetingsAcceptedCount:t.greetings_accepted_count}})},Jt=function(e){var t=e.agent,n=e.queue;return{agent:{id:t.id,type:me,name:t.name,avatar:t.avatar,jobTitle:t.job_title,isBot:t.is_bot},queue:n}},Kt=function(e){return{position:e.position,waitTime:e.wait_time}},Qt=function(e){return Object(o.a)({},Kt(e),{queuedAt:e.queued_at})},Xt=function(e){return e.type===be?(n=e,Object(o.a)({},Zt(n),{present:n.present})):{id:(t=e).id,type:me,name:t.name,avatar:t.avatar,jobTitle:t.job_title,present:t.present};var t,n},$t=((St={}).CONNECTION_LOST="Connection lost.",St.MISDIRECTED_CONNECTION="Connected to wrong region.",St),en=function(e,t){var n=e.getState();switch(t.type){case g:case h:switch(t.payload.action){case ke:return void e.dispatch(gt(t.payload.payload.chatId,!1));case We:return void e.dispatch(gt(t.payload.payload.chat.id,!0));default:return}case y:switch(t.payload.action){case G:return void t.payload.payload.chatsSummary.filter((function(e){var t=e.id,r=e.active;return je(n,t)!==r})).forEach((function(t){var n=t.id,r=t.active;e.dispatch(gt(n,r))}));default:return}}},tn=function(e,t){t.forEach((function(t){if("present"in t){t.present;var n=Object(a.a)(t,["present"]);e("user_data",n)}else if(t.type!==be)e("user_data",t);else{t.statistics;var r=Object(a.a)(t,["statistics"]);e("user_data",r)}}))},nn=function(e,t){var n=e.emit,r=e.store,i=t.payload;switch(i.action){case Xe:return i.payload.properties.lc2&&"queue_pos"in i.payload.properties.lc2&&n(Ke,{chatId:i.payload.chatId,threadId:i.payload.threadId,queue:{position:i.payload.properties.lc2.queue_pos,waitTime:i.payload.properties.lc2.queue_waiting_time}}),void n("thread_properties_updated",i.payload);case Pe:return void function(e,t){Ct.a.setItem(xt(e),JSON.stringify(t)).catch(s.U)}(r,i.payload.customer_side_storage);case ze:switch(i.payload.reason){case"access_token_expired":r.dispatch(bt(!0)),r.dispatch(vt(100)),n("disconnected",i.payload);break;case Le:case"customer_temporarily_blocked":case"license_not_found":case Se:case"too_many_connections":case"unsupported_version":case Ie:r.dispatch(pt(i.payload.reason));break;case"misdirected_connection":At(r,M),r.dispatch({type:d,payload:i.payload.data});break;case"service_temporarily_unavailable":case"too_many_unauthorized_connections":At(r,i.payload.reason.toUpperCase());break;default:r.dispatch(vt(100)),n("disconnected",i.payload)}return;case Ve:var o=i.payload.groups[0];return void n("availability_updated",{availability:"offline"===o.status?"offline":"online"});case We:return tn(n,i.payload.chat.users),void n(i.action,i.payload);case He:if(null===i.payload.event)return;return void n(i.action,i.payload);case Je:return void n(i.action,i.payload);case $e:return tn(n,[i.payload.user]),void n(i.action,i.payload);default:return void n(i.action,i.payload)}},rn=function(e,t){var n=e.emit,r=t.payload;switch(r.action){case ke:return void r.resolve(zt);case N:return tn(n,r.payload.users),void r.resolve(r.payload);case We:return tn(n,r.payload.chat.users),void r.resolve(r.payload);case He:return void r.resolve(r.payload.event);case G:return tn(n,r.payload.users),void r.resolve(r.payload);default:return void r.resolve(r.payload)}},on=function(e){var t=e.auth,n=e.customerDataProvider,i=e.emitter,a=e.socket,c=e.licenseId,u=i.emit,C=Lt(t,n,c);return function(e,n){switch(e.type){case d:return void a.reinitialize();case l:return void Tt(n,t,e.payload.sessionFields).catch(s.U);case f:var c=e.payload;switch(C.cancel(),a.destroy(),c.reason){case"manual":At(n,P);break;case Le:case"license_expired":case Se:case Ie:At(n,T),u("disconnected",c);break;default:u("disconnected",c)}return void i.off();case p:var A=e.payload,M=A.reason,z=A.rejects,R={message:$t[M],code:M};return void z.forEach((function(e){e(Ee(R))}));case m:var B=e.payload,D=B.dynamicConfig,F=B.customer,U=B.chats,N=B.greeting,q=B.availability,V=Object(o.a)({customer:F,availability:q},N&&{greeting:N});return Object.defineProperty(V,"__unsafeDynamicConfig",{value:D}),Object.defineProperty(V,"__unsafeChats",{value:U}),void u("connected",V);case b:var W=e.payload;return a.disconnect(),void("manual"!==W.reason&&u("disconnected",W));case v:return e.payload.fresh?void t.getFreshToken().catch(s.U):void t.hasToken().then((function(e){return e?t.getToken().then((function(e){if(!(e.creationDate+e.expiresIn-Date.now()>36e5))return t.invalidate().then(t.getFreshToken)})):t.getToken()})).catch(s.U);case h:return e.payload.action===ze||en(n,e),void nn({emit:u,store:n},e);case g:return en(n,e),void rn({emit:u},e);case O:return At(n,T),void a.reconnect(e.payload.delay);case j:var H=e.payload;return void(0,H.reject)(Ee(H.error));case y:return en(n,e),void rn({emit:u},e);case w:var G=n.getState();return function(e){return he(e)===fe}(G)?void Mt(n,e,{code:P,message:"SDK destroyed."}):ye(G)||"login"===e.payload.source?void function(e,t){var n=t.payload,i=n.id,a=n.request,c=Object(o.a)({request_id:i},a);switch(c.action){case J:var u=[];return void e.emit(Object(o.a)({},c,{version:"3.5",payload:Object(o.a)({},c.payload,{pushes:{3.5:Object(s.Bb)(r).filter((function(e){return e!==ze&&!Object(s.D)(e,u)}))}})}));default:e.emit(c)}}(a,e):void Mt(n,e,{code:"NO_CONNECTION",message:"No connection."});case x:return void u("customer_id",e.payload.id);case E:return void u("disconnected",{reason:"connection_lost"});case _:return void C.sendLogin(n);case L:if(!ye(n.getState()))return;return void u("connection_recovered");case S:if(!ye(n.getState()))return;return void u("connection_unstable");case I:return a.connect(),void n.dispatch(bt());case k:if(!ye(n.getState()))return;return void yt(n,ht(oe,e.payload)).catch(s.U);default:return}}},an=function(e,t){var n={status:"idle",queuedTasks:[],nextPageId:null},r=function r(i,o){switch(n.status){case"idle":return n.status="fetching",void e.listThreads(n.nextPageId?{chatId:t,pageId:n.nextPageId}:{chatId:t,minEventsCount:25}).then((function(e){var t=e.threads,o=e.nextPageId;n.nextPageId=o,n.nextPageId?(n.status="idle",i({value:{threads:[].concat(t).reverse()},done:!1})):(n.status="done",i({value:{threads:[].concat(t).reverse()},done:!0}));var a=n.queuedTasks.shift();a&&r(a.resolve,a.reject)}),(function(e){var t=n.queuedTasks;n.status="idle",n.queuedTasks=[],o(e),t.forEach((function(t){return t.reject(e)}))}));case"fetching":return void n.queuedTasks.push({resolve:i,reject:o});case"done":return void i({value:void 0,done:!0})}};return{next:function(e){function t(){return e.apply(this,arguments)}return t.toString=function(){return e.toString()},t}((function(){return new Promise(r)}))}},cn=0,un=1,sn=3,dn=function(e,t){var n,r=(void 0===t?{}:t).query,i=void 0===r?{}:r,o=Object(kt.a)(i),a=o?e+"?"+o:e,c=Object(u.a)(),s=Object(wt.a)({min:1e3,max:5e3,jitter:.5}),d=sn,l=null,f=function(){d=un,s.reset(),c.emit("connect")},p=function(){b(),h(),c.emit("disconnect")},m=function(e){var t=e.data;c.emit("message",t)},b=function(){var e;(clearTimeout(n),d=sn,l)&&((e=l).removeEventListener("open",f),e.removeEventListener("close",p),e.removeEventListener("message",m),l.close(),l=null)},v=function(){var e;d=cn,l=new WebSocket(a),(e=l).addEventListener("open",f),e.addEventListener("close",p),e.addEventListener("message",m)},h=function(e){void 0===e&&(e=s.duration()),b(),0!==e?n=setTimeout(v,e):v()};return{connect:function(e){function t(){return e.apply(this,arguments)}return t.toString=function(){return e.toString()},t}((function(){if(d!==sn)throw new Error("Socket is already open or connecting.");clearTimeout(n),v()})),destroy:function(){c.off(),b()},disconnect:b,reconnect:h,emit:function(e){if(d!==un)throw new 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t=e.fields,n=e.customerId,r=e.groupId,o=e.licenseId,a=e.timeZone,c=e.page,u=Object(i.a)({licence_id:o,ticket_message:"",offline_message:"",visitor_id:n,requester:{}},"number"===typeof r&&{group:r},c&&{source:{url:c}},a&&{timezone:a});return t.reduce((function(e,t){switch(t.type){case"subject":var n=t.answer,r=n?t.label+" "+n:t.label;return n&&(e.subject=n),e.offline_message=Me(e.offline_message,r),e;case"name":var i=t.answer,o=i?t.label+" "+i:t.label;return i&&(e.requester.name=i),e.offline_message=Me(e.offline_message,o),e;case"email":var a=t.answer,c=a?t.label+" "+a:t.label;return e.requester.mail=a,e.offline_message=Me(e.offline_message,c),e;case"question":case"textarea":var u=t.answer,s=u?t.label+" "+u:t.label;return e.offline_message=Me(e.offline_message,s),e.ticket_message=Me(e.ticket_message,s),e;case"radio":case"select":var d=t.answer&&t.answer.label,l=d?t.label+" "+d:t.label;return e.offline_message=Me(e.offline_message,l),e.ticket_message=Me(e.ticket_message,l),e;case"checkbox":var f=t.answers&&t.answers.map((function(e){return e.label})).join(", "),p=f?t.label+" "+f:t.label;return e.offline_message=Me(e.offline_message,p),e.ticket_message=Me(e.ticket_message,p),e;default:return e}}),u)}({fields:r.fields,customerId:e.entityId,groupId:o,licenseId:a,timeZone:c,page:u});return Object(Ie.a)(s,{method:"POST",headers:{"Content-Type":"application/json"},body:JSON.stringify(d)}).then((function(e){if(e.ok)return e.json().then((function(e){return Object(i.a)({},e,{text:d.ticket_message})}));if(400===e.status||422===e.status){var t=function(e){if(!e||!e.errors)throw new Error;var t=e.errors[0];if(Object.keys(t)[0]===Ae){var n=new Error(t[Ae][0]);throw n.code="VALIDATION",n}throw new Error};return e.json().then(t,t)}throw new Error}))}))},Pe=function(e,t){return Object(u.c)(function(){switch(t.code){case"TOO_BIG_FILE":return e.localize("cannot_upload_a_file_over_10mb");case"VALIDATION":return"No active chat thread"===t.message?e.localize("closed_chat_upload_failed"):e.localize("upload_failed");default:return e.localize("upload_failed")}}())},Re=function(e){return{id:e.id,name:e.title,text:e.description,icon:e.icon,action:{label:e.action.label,type:e.action.type,value:e.action.url}}},Be=function(e){var t=e.getChat(p.d).properties,n=t.rate,r=t.rateComment,i=t.queued,o=e.getView("Chat/queue");return{rate:n,rateComment:r,queue:i?{position:o.numberInQueue,waitingTime:o.waitingTime}:null}},De={acceptingGreeting:!1,requestingPredictedWelcomeMessage:!1};t.default=function(e,t,n,y){var x=!t.getApplicationState("clientLimitExceeded")||!t.getApplicationState("embedded")||t.getApplicationState("actingAsDirectLink")||t.getApplicationState("isInCustomContainer"),_=function(e,t,n){var r=t.organizationId,i=t.requestedGroup,o=t.group,a=t.region,s=t.uniqueGroups,d=t.autoConnect,l=t.mobile,f=t.identityProvider,m=e.getApplicationState("page"),b={organizationId:r,clientId:"c5e4f61e1a6c3b1521b541bc5c5a2ac5",mobile:l,region:a,page:Object(u.bb)(["url","title"],m),referrer:m.referrer,autoConnect:d,application:{channelType:Object(ie.a)(e)},uniqueGroups:s,identityProvider:f,customerDataProvider:function(){var t=e.getSessionUser(),n={};return t.name&&(n.name=t.name),t.email&&(n.email=t.email),t.properties&&!Object(u.F)(t.properties)&&(n.sessionFields=Object(u.K)(t.properties).length<=p.g?t.properties:Object(u.v)(Object(u.n)(t.properties).slice(0,p.g))),n}};return s?b.groupId=o:null!==i&&(b.groupId=i),Object(c.a)(b,"production",n)}(t,Object(i.a)({},e,{autoConnect:x}),y),I={sdk:_,store:t},k=null,T={};!0===n.s&&t.setApplicationState({s:!0}),n.prechatForm&&t.updateView("Chat/prechat",B("prechat",n.prechatForm)),n.ticketForm&&t.updateView("Chat/ticketForm",D(n.ticketForm)),n.__unsafeProperties.group.chatBoosters&&Object(Ee.k)(t,n.__unsafeProperties.group.chatBoosters);var A=function(){"livechat"===t.getApplicationState("defaultWidget")&&(Object(ie.pb)(p.d,t)||t.getApplicationState().destroyed)&&(Object(Ee.v)(t),t.updateView("minimized",{hidden:!0}))},M=function(){_.destroy(),t.setApplicationState({destroyed:!0}),A()},z=function(e,n){Object(ie.M)(t)&&!k&&(k=n||function(e,t){var n=e.sdk,r=e.store,i=n.getChatHistory({chatId:t});return{next:function(){return we(r,i)}}}(I,{chatId:e}))},P=function(e){var n=e.id,r=e.active,i=e.group,o=e.thread,a=e.agent,c=e.events,u=e.properties,s=!!u.queue;if(z(n),c.forEach(oe),Object(Ee.n)(t,{id:n,active:r,thread:o,group:i,queued:s,agent:a,timestamp:u.timestamp}),Object(ie.vb)(t)){var d=u.queue,l=d.position,f=d.waitingTime;t.updateView("Chat/queue",{numberInQueue:l,waitingTime:f})}},F=function(){return t.getChat(p.d).properties.lastThread},U=function(e){return"good"===e?1:"bad"===e?0:null},N=function(e){return _.rateChat({chatId:Object(ie.d)(t),rating:Object(u.f)({comment:e.rateComment,score:U(e.rating)})}).then((function(){t.updateChat(p.d,{properties:Object(u.f)({rate:e.rating,rateComment:e.rateComment})})}),u.U)},q=function(e){return _.cancelRate({chatId:Object(ie.d)(t),properties:e}).then((function(){t.updateChat(p.d,{properties:e.reduce((function(e,t){return"comment"===t?e.rateComment=null:"score"===t&&(e.rate=null),e}),{})})}),u.U)},V=function(e){var n=t.getChat(p.d).properties,r=n.rate,i=n.rateComment,o={comment:ne,score:ne};e.rating!==r&&(o.score=null===e.rating?te:re);var a="string"===typeof e.rateComment&&""!==e.rateComment;return i&&!a||o.score===te&&i?o.comment=te:!a||i&&e.rateComment===i||(o.comment=re),o},H=function(){return ge(I,t.getApplicationState("group")).then((function(e){e.enabled&&(t.updateView("Chat/ticketForm",e.form),Object(Ee.N)(t))}))},G=function(e){var t=e.getApplicationState().availability,n=e.getChat(p.d).properties.postponedGreeting;"online"===t&&n&&Promise.resolve().then((function(){e.updateChat(p.d,{properties:{postponedGreeting:void 0}}),De.acceptingGreeting=!0,le(I,n).then((function(e){De.acceptingGreeting=!1,de(e)}),(function(){De.acceptingGreeting=!1}))}))},Z=function(){var e=t.getChat(p.d).properties.group,n=t.getApplicationState("group");return"number"===typeof e?e:n},Y=function(e){var n=function(e,t){if(t.id===e.getSessionUser().serverId||"customer"===t.type){var n={id:t.id,type:"customer"};return t.name&&"Customer"!==t.name&&(n.name=t.name),t.email&&(n.email=t.email),t.sessionFields&&(n.properties=t.sessionFields),n}return{id:t.id,type:t.type,name:t.name,avatar:"https://"+Object(C.m)(t.avatar),properties:{jobTitle:t.jobTitle,isBot:t.isBot||!1}}}(t,e);if(t.getSessionUser().serverId!==n.id)return t.getUser(n.id)?(n.properties||Object(ce.c)("no_parsed_user_properties",new Error,{meta:JSON.stringify({user:e,parsedUser:n})}),void(n.properties.isBot&&t.updateUser(n.id,{properties:{isBot:!0}}))):void t.addUser(n);t.updateUser(t.getSessionUserId(),Object(u.eb)(["name","email","properties"],n))},Q=function(e){var n=Be(t),r={};if("rate"in e&&n.rate!==e.rate&&(r.rate=e.rate),"rateComment"in e&&n.rateComment!==e.rateComment&&(r.rateComment=e.rateComment),"timestamp"in e&&n.timestamp!==e.timestamp&&(r.timestamp=e.timestamp),"queue"in e&&!Object(u.jb)(n.queue,e.queue)){var i=e.queue;!t.getChat(p.d).properties.ended&&i?function(e,t){var n=t.thread,r=t.numberInQueue,i=t.waitingTime,o={active:!0,properties:{queued:!0}};n&&(o.properties.lastThread=n),e.updateChat(p.d,o),e.updateView("Chat/queue",{numberInQueue:r,waitingTime:i})}(t,{numberInQueue:i.position,waitingTime:i.waitingTime}):r.queued=!1}t.updateChat(p.d,{properties:r})},oe=function(e){Object(Ee.c)(t,p.d,e),"message"===e.properties.serverType&&t.getApplicationState("readyState")!==_e.b.NOT_READY&&function(e,t){var n=e.getEvent(p.d,t),r=n.author,i=n.timestamp,o=n.properties.text,a=e.getUser(r),c=a.type,u={text:o,timestamp:Math.floor(i/1e3),user_type:"agent"===c?c:"visitor"};"agent"===c?(u.agent_name=a.name,u.agent_login=a.id):u.visitor_name=a.name,e.emit("on_message",u)}(t,e.id)},se=function(e){var n=W(t,e);n&&("form"!==n.type||n.properties.answered||"ask_for_email"!==n.properties.formId||(Math.random()<.01&&Object(ce.d)("ask_for_email_form_received",{}),t.hasEvent(p.d,p.b)&&t.removeEvent(p.d,p.b)),oe(n),Object(ie.ib)(t,"minimized")&&t.emit("render-minimized"))},de=function(e){var n=e.author,r=e.event;Y(n);var i=t.getChat(p.d),o=i.serverId;i.properties.ended&&Object(Ee.D)(t,p.d,{chatId:o});var a=Object(ie.i)(t,p.d);a&&t.removeEvent(p.d,a.id),Object(ie.j)("hideOnInit",t).enabled&&t.setApplicationState({wasActivated:!0}),Object(Ee.q)(t,r)},ve=function(e){if(!De.requestingPredictedWelcomeMessage)if(Object(ie.U)(t,"postchat"))t.updateChat(p.d,{properties:{postponedGreeting:e}});else if(Object(ie.lb)(p.d,t)){if(!e.event.properties.accepted)return t.getApplicationState("greetingsMuted")&&!Object(ie.ib)(t,"maximized")?(t.updateChat(p.d,{properties:{mutedGreeting:e}}),void de(e)):(De.acceptingGreeting=!0,le(I,e).then((function(e){De.acceptingGreeting=!1,de(e)}),(function(){De.acceptingGreeting=!1})));de(e)}},je=function(e){return!!e&&-1!==e.indexOf(t.getApplicationState("group"))},Ie=function(e){var n=(void 0===e?{}:e).withSystemMessage,r=void 0!==n&&n;if(t.setApplicationState({limitReached:!0,clientLimitExceededLifted:!1}),Object(Ee.B)(t),r){var i=Object(ie.L)(t)?"Sorry we couldn't connect you with an agent, but you can still leave us a ticket":"Sorry, but we couldn't connect you with an agent. 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n=e.chatId,r=e.threadId,i=e.eventId,o=e.properties;if(n===Object(ie.d)(t)&&r===F()){if("translation"in o){var a=t.getEventByServerId(p.d,i);if(!a)return;t.updateEvent(p.d,a.id,{properties:{translation:ee(o.translation)}})}if("bb9e5b2f1ab480e4a715977b7b1b4279"in o){var c=t.getEventByServerId(p.d,i);if(!c)return;var u=o.bb9e5b2f1ab480e4a715977b7b1b4279.message_reaction;t.updateEvent(p.d,c.id,{properties:{reaction:u}}),c.own&&(1520===t.getApplicationState("license")||Math.random<.1)&&Object(ce.d)("message_reaction_received",{reaction:u,messageType:c.type,chatId:n})}}})),_.on("event_updated",(function(e){var n=e.chatId,r=e.threadId,i=e.event;if(n===Object(ie.d)(t)&&r===F()&&Object(u.y)("properties.lc2.welcome_message",i)){var o=t.getEventByServerId(p.d,i.id);i.authorId!==o.author&&(t.setEventData(p.d,o.id,{author:i.authorId}),t.recalculateTimeline(p.d)),i.text!==o.properties.text&&t.updateEvent(p.d,o.id,{properties:{text:i.text}})}})),t.on("set_application_state",(function(e){var n=e.pageFocused;Object(ie.S)(t)&&n&&(t.setConnectionState(f.d),_.connect())})),_.on("disconnected",(function(e){var n=e.reason;switch(n){case"access_denied":case"identity_mismatch":case"too_many_connections":return Object(ce.c)(n),void M();case"customer_banned":case"license_not_found":case"unsupported_version":case"inactivity_timeout":return void(t.getApplicationState("pageFocused")||(t.setConnectionState(f.b),_.disconnect()));case"users_limit_reached":return Ie({withSystemMessage:!1}),t.setConnectionState(f.c),void it.then((function(){ke()}));default:return"connection_timeout"===n&&Math.random()<=.1?Object(ce.f)("connection_timeout"):Math.random()<=1e-4&&Object(ce.f)("disconnected",{reason:n}),void t.setConnectionState(f.d)}})),_.on("user_added_to_chat",(function(e){var n=e.chatId,r=e.user;if(e.present&&n===Object(ie.d)(t)&&t.getSessionUser().serverId!==r.id){var o=Object(ie.e)(p.d,t);o&&o.id===r.id||(Q(Object(i.a)({},Be(t),{queue:null})),Object(Ee.H)(t,r.id))}})),_.on("user_removed_from_chat",(function(e){var n=e.chatId,r=e.userId;if(n===Object(ie.d)(t)&&(t.removeParticipant(p.d,r),t.getSessionUser().serverId!==r)){var i=Object(ie.e)(p.d,t);i&&i.id===r&&(t.getChat(p.d).properties.ended||Object(Ee.H)(t,null))}})),_.on("user_data",Y),function(e,t){e.on("send_snapshot",(function(n){var r=n.requestId,i=n.snapshot,o=n.screen;t.uploadFile({file:new Blob([i],{type:"text/plain;charset=utf-8"})}).promise.then((function(n){t.sendEvent({chatId:Object(ie.d)(e),event:{type:"custom",customId:"cyber-finger-snapshot-"+r,content:{url:n.url,screen:o}}}),Object(ce.d)("snapshot_sent",{chatId:Object(ie.d)(e)})})).catch(u.U)}))}(t,_),_.on("greeting_canceled",(function(e){var n=e.uniqueId,r=t.getEvents(p.d),i=Object(u.r)((function(e){return e.properties.uniqueId===n}),r);i&&(Object(ie.Ab)(t)&&Object(ie.R)(t)&&t.setApplicationState({greetingsMuted:!0}),t.removeEvent(p.d,i.id),setTimeout((function(){return t.emit("render-minimized")}),0))}));var ke=function(){Object(ie.pb)(p.d,t)?Object(Ee.v)(t):t.getApplicationState("wasActivated")&&Object(ie.ib)(t,"hidden")&&Object(Ee.z)(t,!0),t.setApplicationState({readyState:_e.b.READY})},Ae=function(e){var r=e.dynamicConfig,o=e.chatId,a=function(e,t){var n=e.monitoring,r=e.chats,i=Object.keys(r).find((function(e){return Object(u.D)(t,r[e].chat_ids)}));if(i!==n.id&&r[i].language_config_url){var o=r[i].language_config_url.split(".");return{groupId:parseInt(o[2]),language:o[1],localizationVersion:o[3]}}}(r.customer_groups,o);if(a)return{queueTemplate:be(I,Object(i.a)({},a,{region:n.region})).then((function(e){return e.user_in_queue})).catch((function(){var e;return Promise.resolve(null==(e=t.getState().localization)?void 0:e.user_in_queue)}))}},Me=function(e){var n=e.active,r=e.chatId,i=e.lastThreadId,o=e.becameInactive;if(Object(ie.M)(t))return{fetchedHistory:Ce(I,r)};if(o){var a=t.getChat(p.d);return{fetchedThread:ye(I,{chatId:r,threadId:a.properties.lastThread})}}return n?{fetchedThread:ye(I,{chatId:r,threadId:i})}:void 0},Fe=function(e){return e.filter((function(e){return!(t.hasEvent(p.d,e.id)||"form"===e.type&&"ticket"===e.properties.formType)}))},Ue=function(e){Fe(e).forEach(oe)},Ne=function(e,n){var r=e.eagerFetchingMode,o=e.group,a=n.thread,c=n.eventsSeenUpToMap;if(a){var u=a.id,s=a.active,d=a.agent,l=a.events,f=a.properties,m=t.getChat(p.d),b=!s&&m.active,v=t.getLastEvent(p.d);Object(ie.U)(t,"postchat")&&l.find((function(e){return 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n.name&&e.name!==n.name&&(r.name=n.name),n.email&&e.email!==n.email&&(r.email=n.email),Object(u.F)(n.properties)||Object(u.jb)(n.properties,e.sessionFields)||(r.sessionFields=Object(u.F)(e.sessionFields)?n.properties:Object(u.v)(Object(u.n)(n.properties).reduce((function(t,n){var r=n[0],i=n[1];return r in e.sessionFields?t:[].concat(t,[[r,i]])}),[]))),Object(u.F)(r)?null:r}(s);l&&function(e){var t=e.customerData,n=e.usedSessionFieldsNumber,r=function(e){_.updateCustomer(e).catch((function(e){return Object(ce.c)("update_customer_request_failed",e)}))};t.sessionFields?Object(u.n)(t.sessionFields).slice(0,p.m-n).reduce((function(e,t){return Object(u.F)(e)||Object(u.L)(e).length>=p.g?e.push([t]):Object(u.L)(e).push(t),e}),[]).map(u.v).reduce((function(e,n,o){return e.then((function(){return r(Object(i.a)({},0===o&&t,{sessionFields:n}))}))}),Promise.resolve()):r(t)}({customerData:l,usedSessionFieldsNumber:Object(u.K)(s.sessionFields||{}).length}),Y(s),"boolean"!==typeof 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n=t.getChat(p.d),r=t.getApplicationState(),i=r.availability;r.readyState!==_e.b.READY&&it.then((function(){ke()})),e||!Object(ie.Q)(t)||!Object(ie.eb)(t)||n.active||"offline"!==i&&!n.properties.ended||Object(Ee.M)(t)})).catch((function(e){switch(T={},e.code){case"CONNECTION_LOST":return;case"REQUEST_TIMEOUT":case"MISSING_USER":return _.disconnect(),void _.connect();case"INTERNAL":return void Object(ce.e)("connection_fetcher_internal_error");default:return void Object(ce.c)("connection_fetcher_error",e)}}))})),Object(Ee.Q)(n,t),"modern"===Object(ie.A)(t)&&"Homescreen"===t.getCurrentView()&&t.setCurrentView("Chat");var Ve=t.getApplicationState("defaultWidget");if(Object(ie.Z)(t)&&"openwidget"!==Ve){var We,He,Ge,Ze=t.getApplicationState("config").features.logo.path,Ye=Object(ie.j)("boosters",t),Je=null==(We=Ye.items)?void 0:We.find((function(e){return l.b(e.id)})),Ke=null==(He=Ye.items)?void 0:He.find((function(e){return l.a(e.id)})),Qe=null==(Ge=Ye.items)?void 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n=e.chatId,r=e.event;n===Object(ie.d)(t)&&(t.getChat(p.d).properties.lastThread!==r.threadId&&t.updateChat(p.d,{properties:{lastThread:r.threadId}}),"postchat"===Object(u.y)("properties.lc2.form_type",r)&&Object(Ee.A)(t),Object(ie.N)(p.d,t)&&Object(ce.c)("received_event_during_chat_starting"),se(r))})),_.on("chat_deactivated",(function(e){e.chatId===Object(ie.d)(t)&&function(){var e=Object(ie.kb)(t);Object(Ee.m)(t),e||he(I,Z()).then((function(e){var n=e.enabled,r=e.form;n&&Object(Ee.L)(t,r)}),u.U)}()})),_.on("incoming_chat",(function(e){Object(Ee.D)(t,p.d,{chatId:e.chat.id});var n=R(t,e);P(n)}));var ot=function(e){var n=e.chatId,r=e.typingIndicator;if(n!==Object(ie.d)(t))return!1;var i=Object(ie.e)(p.d,t);return!!i&&i.id===r.authorId},at=Object(a.v)(Object(a.j)(_,"incoming_typing_indicator"),Object(a.g)((function(e){return 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Object(u.B)(e.serverName,f)?{type:st(e),id:e.serverName,label:Object(d.b)(e.label),answer:f[e.serverName]}:{type:st(e),id:e.serverName,label:Object(d.b)(e.label)}})),properties:Object(i.a)({},a&&{lc2:{form_type:a}})})};return void 0!==l.choosenGroup&&(p.choosenGroup=l.choosenGroup),p},lt=0,ft=Object(u.xb)(300,(function(e){var n=Object(ie.d)(t),r=new Date(e).toISOString().replace(/Z$/,"999Z");n&&_.markEventsAsSeen({chatId:n,seenUpTo:r}).catch(u.U)}));t.on("request_update_event",(function(e){var n,r=t.getEvent(p.d,e.id);if(e.data.seen)e.resolve(),lt=Math.max(lt,t.getEvent(p.d,e.id).timestamp),ft(lt);else if("ticket"===r.properties.formType){var o=e.data.properties.answers,a=r.properties.fields,c=w(a,o).fields,s=t.getApplicationState(),d=null,l=null,f=null;switch(Object(ie.j)("ticketForm",t).mode){case"helpdesk":var g=S({license:s.license,group:s.group,pageUrl:s.page.url,form:(n=r.properties,L(E(n))),answers:c});d=Object(ae.b)(g),l=function(e){return function(e,t){var n=t.requester,r=t.message,o=t.subject,a=r.text,c=n.name,u=n.email;return Object(i.a)({id:e,text:a},o&&{subject:o},{visitor:{name:c||null,email:u||null}})}(e.id,g)},f=Ee.p;break;case"offline_message":var O=dt(r,o).filledForm;d=gt({customerStartingEvent:O,group:s.group}).then((function(e){return ht(e),e})),l=function(e){var t,n,r=Object(u.p)((function(e){return"subject"===e.type}),O.fields);return Object(i.a)({id:e.thread,text:Te(O),visitor:{name:(null==(t=Object(u.p)((function(e){return"name"===e.type}),O.fields))?void 0:t.answer)||null,email:(null==(n=Object(u.p)((function(e){return"email"===e.type}),O.fields))?void 0:n.answer)||null}},(null==r?void 0:r.answer)&&{subject:r.answer})},f=function(e,t,n){n()};break;default:var j=dt(r,o).filledForm,y=(new Intl.DateTimeFormat).resolvedOptions().timeZone;d=ze(I.sdk.auth,{filledForm:j,groupId:s.group,licenseId:s.license,timeZone:"string"!==typeof y||/^Etc\//.test(y)||-1===y.indexOf("/")&&"UTC"!==y?null:y,page:s.page.url},t),l=function(e){var t,n,r=Object(u.p)((function(e){return"subject"===e.type}),j.fields);return Object(i.a)({id:e.id,text:e.text,visitor:{name:(null==(t=Object(u.p)((function(e){return"name"===e.type}),j.fields))?void 0:t.answer)||null,email:(null==(n=Object(u.p)((function(e){return"email"===e.type}),j.fields))?void 0:n.answer)||null}},(null==r?void 0:r.answer)&&{subject:r.answer})},f=function(e,t,n){e&&"VALIDATION"===e.code?/name must be at most \d+ characters long/.test(e.message)?n({name:e.message}):"mail must be a valid e-mail address"!==e.message?n():n({email:t("invalid_email")}):n()}}d.then((function(n){var i=r.properties.fields;!function(e,t,n,r){var i=r.id,o=r.text,a=r.visitor,c=a.email,u=a.name,s=r.subject,d={form_data:m(t,n),ticket_id:i,text:o,visitor_name:u,visitor_email:c};s&&(d.ticket_subject=s),e.emit("on_ticket_created",d)}(t,i,c,l(n)),e.resolve(),Object(Ee.R)(t,e.id)}),(function(n){f(n,t.localize,e.reject)}))}else if("prechat"===r.properties.formType){var C=e.data.properties.answers,x=r.properties.fields;!function(e,t,n){b(e,"prechat",t,n)}(t,x,w(x,C).fields);var k=dt(r,C),T=k.filledForm,A=k.choosenGroup,z=function(t){switch(t.code){case"SERVICE_UNAVAILABLE":return void Ie({withSystemMessage:!0});case"GROUPS_OFFLINE":return void H().then(e.resolve,e.reject);case"CUSTOMER_BANNED":case"GROUP_NOT_FOUND":return void M();default:e.reject()}},P=function(){return gt({customerStartingEvent:T,agentFakeEvent:Object(ie.i)(t,p.d),group:A}).then((function(e){ht(e)})).catch((function(e){return z(e)}))};if(void 0!==A)return void function(e,t){var n=t.groupId;return me(e,{groupIds:[n]}).then((function(e){return e[n]}))}(I,{groupId:A}).then((function(e){if("not_found"===e){var t=new Error('Group "'+A+'" not found (most likely it has been removed).');throw t.code="GROUP_NOT_FOUND",t}return e})).then((function(n){var r=t.getApplicationState().group;if(t.setApplicationState({group:A}),!("online"===n))return Object(ie.Q)(t)?void P().then((function(){t.setApplicationState({availability:"offline"})}),z):void Promise.all([ge(I,A),r!==A&&Oe(I,{groupId:A})].filter(Boolean)).then((function(e){var n=e[0],r=e[1];n.enabled?(Object(Ee.l)(t,"ticketForm",r&&{mode:r}),t.updateView("Chat/ticketForm",n.form)):Object(Ee.j)(t,"ticketForm"),t.setApplicationState({availability:"offline"})}),(function(t){"CONNECTION_LOST"!==t.code?M():e.reject()}));P().catch(z)}),(function(t){"CONNECTION_LOST"!==t.code?M():e.reject()}));P()}else if("postchat"===r.properties.formType){var R=e.data.properties.answers,B=r.properties.fields;!function(e,t,n){b(e,"postchat",t,n)}(t,B,w(B,R).fields);var D=dt(r,R).filledForm;_.sendEvent({chatId:Object(ie.d)(t),event:D,attachToLastThread:!0}).then((function(n){e.resolve(),Object(Ee.R)(t,e.id,W(t,n)),"rating"in R?function(e,t){var n=V(t),r=e.getApplicationState().testGroup;if(n.score===ne&&n.comment===ne)return 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e.reject()}))}})),t.on("request_customer_token",(function(){I.sdk.auth.getToken().then((function(e){return t.emit("customer_token_response",e)})).catch((function(e){return t.emit("customer_token_error",e)}))})),t.on("request_update_user",(function(e){var n=e.resolve,i=e.id,o=e.data,a=o.properties,c=Object(r.a)(o,["properties"]);if(t.getSessionUserId()===i){if(Object(ie.O)(t)){var s=Object(u.f)({name:c.name,email:c.email,sessionFields:a});_.updateCustomer(s).catch((function(e){return Object(ce.c)("update_customer_request_failed",e)}))}n()}})),t.on("request_set_user_properties",(function(e){var n=e.resolve,r=e.id,i=e.properties;t.getSessionUserId()===r&&(Object(ie.O)(t)&&_.setCustomerSessionFields({sessionFields:i}).catch(u.U),n())}));var pt=function(e,n){var r=n.id,i=n.timestamp,o=n.threadId;g(t,e,i),t.setEventServerId(p.d,e.id,r),t.updateEvent(p.d,e.id,{delivered:!0,serverTimestamp:i,thread:o})},mt=function(e){t.updateEvent(p.d,e.id,{failed:!0})};t.on("send_file_events",(function(){t.setApplicationState({isSendingFileEvents:!0});var e=[].concat(Object(ie.n)(t));e.filter((function(e){return e.properties.failed})).forEach((function(e){return t.updateEvent(p.d,e.id,{properties:{canceled:!0}})}));var n=e.filter((function(e){var t=e.type,n=e.delivered,r=e.properties,i=r.canceled,o=r.finished;return"file"===t&&!n&&!i&&o})).map((function(e){return _.sendEvent({chatId:Object(ie.d)(t),event:{type:"file",customId:e.id,url:e.properties.serverUrl,alternativeText:e.properties.alternativeText}}).then((function(n){t.updateEvent(p.d,e.id,{delivered:!0}),se(n),Promise.resolve().then((function(){"image"===e.properties.fileType&&URL.revokeObjectURL(e.properties.url)}));var r=e.properties.uploadSource;("clipboard"===r||Math.random()<.1)&&Object(ce.d)("file_upload_sent",{uploadSource:r})}))}));Promise.all(n).finally((function(){t.setApplicationState({isSendingFileEvents:!1})}))}));var bt={};t.on("cancel_upload",(function(e){var n=e.eventId,r=t.getEvent(p.d,n);t.updateEvent(p.d,n,{properties:{canceled:!0}}),bt[n]&&bt[n].cancel(),Promise.resolve().then((function(){"image"===r.properties.fileType&&URL.revokeObjectURL(r.properties.url)}))})),t.on("add_message_reaction",(function(e){var n,r=e.eventId,i=e.reaction,o=t.getEvent(p.d,r);_.updateEventProperties({chatId:Object(ie.d)(t),threadId:o.thread,eventId:o.serverId,properties:(n={},n.bb9e5b2f1ab480e4a715977b7b1b4279={message_reaction:i},n)}),(1520===t.getApplicationState("license")||Math.random()<.1)&&Object(ce.d)("message_reaction_sent",{reaction:i,messageType:o.type,chatId:Object(ie.d)(t)})}));var vt=function(e){var n=e.event,r=e.meta;if("file"===n.type){var i=_.uploadFile({file:r.file,onProgress:function(e){return t.updateEvent(p.d,n.id,{properties:{progress:e}})}});return bt[n.id]=i,i.promise.then((function(e){var r=e.url;t.updateEvent(p.d,n.id,{properties:{serverUrl:r,finished:!0}})}),(function(e){"UPLOAD_CANCELED"!==e.code&&t.updateEvent(p.d,n.id,{properties:{failed:!0,failReason:Pe(t,e)}})})).finally((function(){delete bt[n.id]}))}if(Object(u.D)(n.type,["message","emoji"]))return _.sendEvent({chatId:Object(ie.d)(t),event:$(t,n)}).then((function(e){pt(n,e)}),(function(){mt(n)}));if("custom_system_message"===n.type)return _.sendEvent({chatId:Object(ie.d)(t),event:$(t,n)}).then(se,u.U);if("rich_message_postback"===n.type){var o=n.properties,a=o.eventId,c=o.postback;return _.sendRichMessagePostback({chatId:Object(ie.d)(t),threadId:t.getEvent(p.d,a).thread,eventId:a,postback:c}).catch(u.U)}if("url_preview"===n.type){var s=_.getUrlInfo({url:n.properties.url}).catch((function(){return null}));return 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